FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
90% of our billing is based on a flat fee based on the work involved. Our clients are never surprised as we provide a specific fee in writing before we begin any work. Then it's up to us to complete the work for the fee provided. You will never end up finding out that the fees went up or the work cost more than you thought with us.
- What is your typical process for working with a new customer?
We offer an initial FREE consultation so that we can get a good understanding of the new clients needs and expectations. We answer any questions they might have that are tax, business or financial and explain the best way to proceed along with what any fees involved would be.
- What types of customers have you worked with?
We work with business of all sizes and individuals. They all share one thing in common and that is that they need help not only getting thing completed on time but they also need someone that will take the time to explain things in a way that is easy to understand. From accounting and bookkeeping to tax returns and IRS Audit representation we solve problems and help our clients be more successful.