FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality and experience we provide. * Packages vary based on number of performers and type of experience * Travel fees may apply depending on location * A 50% deposit is required to secure your date * Remaining balance is due before or on the day of the event * Credit card payments include a small processing fee (3–3.5%), Zelle has no fee We focus on delivering a premium, stress-free experience that’s worth every dollar.
- What is your typical process for working with a new customer?
We keep everything simple and stress-free: 1. You share your event details (date, time, location, theme) 2. We recommend the best experience based on your needs 3. We send a booking form + invoice to secure your date 4. Once confirmed, we handle everything — music, structure, flow 5. On event day, we arrive early and deliver a fully guided experience Our goal is for you to enjoy the celebration while we handle the entertainment.
- What education and/or training do you have that relates to your work?
Our performers are trained in entertainment, improv, and early childhood engagement. We also run internal trainings (Academy of Imagination) to ensure consistency, character integrity, and high-energy performance. In addition, my background in film, radio, and live hosting helps us structure experiences that feel like a real show, not just an appearance.