FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since I have access to over 130 home furnishings suppliers - who offer tens of thousands of items that align in quality and cost with our "Good, Better, Best" sales program - I typically do not charge separate design fees. Instead, my income comes from the sales of the unique and custom home furnishings I propose from which they purchase to decorate their homes and offices. That said, I do sometimes collect an hourly fee for independent design and consultations services.
- What is your typical process for working with a new customer?
First, I conduct a phone interview seeking information about my potential client and their project to help one another determine whether we're a good "fit." Upon mutual agreement that we will likely work well together - and understand how we'll work together - I'll provide a complimentary 60-90 in-home consultation to further explore the potential project. At the end of the first meeting, if all parties are in agreement, I collect a retainer to cover my initial research (e.g., drafting floor plans and elevations, making initial product selections, preparing a presentation, etc.). Later, when my new client moves forward with a significant purchase of home furnishings, I'll apply the amount of the retainer to their first purchase of at least twice the amount of the retainer. As we move forward and further home furnishing selections are made and purchased, I over see the installation until the project is complete.
- What education and/or training do you have that relates to your work?
As a student of the Boston Architectural College, I studied coursework toward a professional certification in interior design. I've also certificates in professional commercial photography and as a project management professional.