FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the specific needs of each client, including the type of service, location, hours of coverage, staffing requirements, and scope of work. We believe in transparent pricing with no hidden fees. Free consultations and customized quotes are available. Discounts may be available for long-term contracts, recurring services, and multi-day events.
- What is your typical process for working with a new customer?
We begin with a consultation to understand the client's needs, goals, and expectations. After evaluating the project, we provide a customized service plan and quote. Once approved, we coordinate scheduling, staffing, and logistics to ensure a smooth and professional experience from start to finish. Communication remains a priority throughout the entire process.
- What education and/or training do you have that relates to your work?
Our team consists of licensed security professionals who meet the requirements established by the State of Florida. We continuously focus on professionalism, customer service, safety awareness, access control procedures, incident reporting, and industry best practices to provide reliable and effective security solutions.