FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Stand Pro LLC, we offer transparent and competitive pricing. Service calls start at just $89, and we offer discounts for first-time customers, seniors, and seasonal promotions. All pricing is explained clearly before any work begins—no surprise charges.
- What is your typical process for working with a new customer?
We start with a quick phone consultation or message to understand the issue. Then, we schedule an on-site visit, perform a full diagnosis, and give you a clear, fair estimate. If approved, we begin work immediately or schedule it at your convenience.
- What education and/or training do you have that relates to your work?
We work under a licensed Class B contractor with years of HVAC experience. I’ve completed hands-on technical training in system installations, refrigerant handling, electrical diagnostics, and modern smart thermostat integration. I'm also preparing to take my own HVAC license exam in the coming months.