FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We adjust the pricing to every customer need, working on solving their insulation concerns. In Hollywood, Miami Gardens and Pembroke Pines, homeowners concerns are related to heat and high electric bills. Koala Insulation will conduct a free assessment and come up with a cost effective solution for you to save $$$ in power, and even get FPL or Tax credits.
- What is your typical process for working with a new customer?
We call them to assess the customer needs and schedule an appointment to go into the attic (we do go into it!) and find out if there's existing insulation, if it's in good condition or what would be the best solution for it. We provide an estimate right away for the customer to be able to schedule the job and solve the problem.
- What education and/or training do you have that relates to your work?
We are certified CPI and fully insured to perform insulation.