It’s free with no obligation to hire
Current Top Pro
Hired 77 times
9 years in business
(Eastern Time Zone)
Mon - Fri
10:00 a.m. to 5:00 p.m.
11:00 a.m. to 4:00 p.m.
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Photos and Videos
I contacted Kevin to replace the hard drive in my iMac, and had a very reasonable price installed a 1 TB SSD, and this machine feels brand new runs like a top and will serve me another five years. I would never hesitate to contact Kevin in the future for an upgrade on it difficult machine to work on. Thanks Kevin, for an absolutely painless upgrade!Dec 4, 2017Verified
He offered to come to my house, or I could drop it off. The service was fast. He got rid of 2 viruses that I had and explained how I may have obtained them. He installed security, which I should've had before.Mar 31, 2017Verified
Kevin showed a sense of urgency in helping me with my laptop problem. He quickly resolved the issue and then helped clean up some files. He found some adware and installed a free program to take care of it and showed me how to use it in the future. I would highly recommend his services.Oct 18, 2016Verified
TV Repair Services
Great friendly service. Came and picked up TV gave free diagnostic and excellent repair.May 26, 2019Verified
Exceptional service! Great communication! Will use again.Aug 23, 2018Verified
- What education and/or training do you have that relates to your work?I am Comptia A+ certified. I am also certified with all of my partners. These partners include Microsoft, SOPHOS, Kaspersky, Lenovo, HP and others. I am constantly taking seminars and training courses to stay on top of the ever changing technology and cyber-crime.
- How did you get started doing this type of work?I started my own computer repair and technology help center to rid the community of rip-off artists. Too many people start a repair business and have no real training to speak of. I have been repairing computers and electronics since the 1990's. I have a Comptia A+ certification, and as with anyone in technology fields should. I Also take training seminars weekly from my partners. I am a single parent of a child with Spinal Muscular Atrophy and having my own business allows me to have the flexibility to take care of her and my customers without sacrificing quality and great customer service.
- What types of customers have you worked with?I work with a diverse group of customers of all ages and skill sets. I have customers that are power users and want the latest and greatest upgrades to make there computers faster and with retirees who just browse the internet email and look up new recipes to try out. I also work with specific and sometimes special needs such as physical limitations or color blindness and even the legally blind to come up with solutions to their everyday issues.