FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
•Wholesale, contractor-friendly pricing with volume & multi-unit discounts •Free estimates and 3D renderings •Itemized quotes (cabinets, installation, countertops, delivery) — no hidden fees •Countertops priced per sq ft (templating/fabrication included); extras like waterfall edges, cutouts, special edges are additional
- What is your typical process for working with a new customer?
1. Intro & Scope: Share plans or rough measurements and goals. 2. Showroom Consult (Free): Visit us at 5323 Philips Hwy, Jacksonville, FL 32207 to review door styles, finishes, and hardware. 3. Site Measure: We verify dimensions on-site (or work from your approved plans). 4. Design & 3D Renderings (Free): We create layouts and realistic views for review. 5. Itemized Proposal: Clear pricing for cabinets, installation, countertops, delivery, and any add-ons. 6. Revisions & Selections: Tweak the design, finalize materials, confirm lead times. 7. Approval & Deposit: 50% deposit to order; we schedule installation and coordinate with your GC/trades. 8. Cabinet Installation: Professional install; then countertop templating, fabrication, and countertop install. 9. Final Walkthrough: Punch-list completion, care instructions, and warranty details.