FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, honest pricing with no hidden fees. Free estimates are available for new installations. We also offer military discounts on select jobs. Credit card payments are accepted with a small processing fee.
- What is your typical process for working with a new customer?
We start with a phone conversation; we schedule your service quickly and keep you updated throughout the process. After completion, we review the work with you to ensure full satisfaction.
- What education and/or training do you have that relates to your work?
Our team brings over 15 years of hands-on HVAC experience with specialized training in system installation, repair, and energy efficiency. We stay up to date with the latest industry standards and code requirements to ensure safe, reliable, and long-lasting results. In addition, our office staff holds graduate and doctoral degrees in business, ensuring that every project is managed with professionalism, clear communication, and attention to detail.