FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer Same-Day Service, Extended Warranty, 24/7 Call Center, Emergency Repair Services, Customer Loyalty Programs, Maintenance Plans, Transparent Pricing, Customized Solutions, Energy-Efficient HVAC Solutions, Rebate Programs, and Financing Plans. Our pricing is transparent, and we strive to provide the best value for our customers with competitive rates and occasional discounts. We believe in providing fair and honest pricing, ensuring that our customers know exactly what they are paying for without any hidden fees or surprises.
- What is your typical process for working with a new customer?
To schedule an appointment with a new customer we ask for the customer's service address, email, phone number, and full name. After a diagnostic of a system or a free estimation service, we provide customers with our estimates (usually within the same day).
- What education and/or training do you have that relates to your work?
Our specialists are all licensed professionals with extensive education and training directly relevant to their work. They regularly participate in occupational safety courses. This ongoing education ensures that they maintain a high level of proficiency and are well-equipped to handle various repair and maintenance tasks in the field of appliance repair