If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
IT Pro Services helps businesses and homeowners get reliable technology solutions without the hassle of dealing with multiple providers. We provide professional, responsive, and customized solutions based on each customer's needs. Based in Jacksonville, FL, we specialize in Managed IT Services, cybersecurity, network installation and troubleshooting, Wi-Fi and network optimization, security camera installation, website design and hosting, VPS/cloud solutions, and business technology support. Our goal is simple: provide dependable service, clear communication, fair pricing, and solutions that work. Whether you need help with a one-time technology project or ongoing IT support, we're ready to help. Licensed business • Professional service • Free consultation.
Overview
Hired 59 times
Serves Jacksonville, FL
Background checked
3 employees
12 years in business
Business hours
SunClosedMon10:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Services offered
Social media channels
Facebook
Twitter
Linkedin
Yelp
Work location
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
40 reviews
5
100%
4
0%
3
0%
2
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1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Chris P.
Mar 6, 2022
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Hired on Thumbtack
Got the job done. Was a bit complicated in the trouble shooting but in the end added a working access point that extends internet service to the outdoor backyard area.
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Adam C.
Aug 21, 2021
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Hired on Thumbtack
What was hoped to be a few hour job turned into a bit more but Ahmed was professional, timely and steadily worked till the job was done. He made sure he explained what he was going to do, gave options and was a overall great guy to have work on my home network. I can easily recommend him and will use him in the future!
Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • House • Home owner
IT Pro Services LLC's reply
Adam Thank you sir for your review.
Wiring Installation
Adriana I.
Jul 30, 2021
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Hired on Thumbtack
This has been an excellent experience for me where I start to understand the intricacies of WiFi vs Internet and all the things associated.
Mr. Ahmed is professional and beyond knowledgeable in the IT subject matter. Excellent pricing and the best consultation since moving to Florida. Two hours into the appointment I was securing his next available booking for the next project on my other property.
Mr Ahmed surely enjoyes walking the customer through the though process as he moves forward to eradicate the problems/ concerns at the time of trouble shooting.
Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • Condo/Apartment • Home owner
IT Pro Services LLC's reply
thank you so much looking forward to do the next project
Wiring Installation
Ted F.
Jan 25, 2022
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Hired on Thumbtack
Very responsive - I received a response from IT Pro Services minutes after my post. He followed up with a quick visit to ascertain the problem and offer a very cost effective solution. His work was very professional and after installation, he stayed on to make sure the implementation was fully working. I will definitely use his services again if the need arises.
Details: Communications (telephone, cable, or internet) • Replace existing wiring • A few wires • Townhouse • Home owner
Wiring Installation
Brianna B.
Aug 9, 2021
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Hired on Thumbtack
Ahmed did a great job and was extremely helpful! He explained everything to us and made sure we were comfortable with his plan before executing. He even came prepared with supplies that he knew most people may not have on hand but that could be necessary for setup depending on our choices. We have a curved TV and it was not an easy setup however Ahmed was very patient and the end product looks amazing!
Details: Wall mount • Drywall • Yes, already have a mount/stand • Flat • Gaming console • None
IT Pro Services LLC's reply
Brianna, Thank you for your review, it means a lot.
TV Mounting
Credentials
Background Check
Ahmed Al Zaidy
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Discounts available for Non-Profit organizations. the small business I may work with the price, as to how big the project gets the more expensive it gets.
What is your typical process for working with a new customer?
I need to confirm the order. get paid or if we agree paid into half of the payment if it is more than $1000. Start working on the website, get the content from the customer all images should be copyright free or taken by the business, the website will be complete within two to three weeks.
if the services other than website design, then the process is different.
What education and/or training do you have that relates to your work?
I hold a Ph.D. in Computer and Information Security. Masters of computer and information security. Certified Ethical hacker, and CompTIA Security+ certification.
7 Years Teaching Web Development, Networking, Hardware, and Software Configuration, and IT Support.
15 Years of experience designing and developing websites.
21 Years of experience with PC Support and Networking.
