FAQs
- What is your typical process for working with a new customer?
The typical process when working with new customers is fairly simple and benefits the both of us. The first thing we do is hop on a phone call to gather more details of the event, ask what the customer is looking for specifically and answer any questions they may have. From there we finalize details such as the time, location, and price. We send you a docusign through email to hold us both liable for the work and compensation. This also ensures we don't take upon any other clients and reserves your spot with I Wonder. Finally we agree on a form communication that is most comfortable for the client to reach out to us for any reason need be leading up to the event.
- What advice would you give a customer looking to hire a provider in your area of work?
My advice would be to look for quality of work over the quantity of money. Especially for once in a lifetime events such as weddings, proposals, anniversaries , and newborn photography. The number of stories I've heard of times where a customer chose the cheeper photographer and regretted it is unfathomable. Photos last a lifetime and are the only way to look back at a special day. Don't be one of those people where they look back in regret because of the photographer they chose. Either the work wasn't good or the experience itself wasn't pleasing. The experience itself is as important as the work. In other words the photographer you work/interact with is as important as the final photos delivered. You are inviting this person to be apart of your special day where family and friends are gathered. Be wise and choose someone who will not only deliver great photos but will be a great positive presence during your special day.
- What questions should customers think through before talking to professionals about their project?
You should think about the location, time, weather(indoor/outdoor), the amount of people present, length of your project and the budget you're willing to spend for the quality of work.