FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices don’t have hidden fees.
- What is your typical process for working with a new customer?
• Quick phone or text assessment (brand, model, year, location). • Transparent quote and ETA. • On-site verification of ownership and service explanation. • Completion of work, testing with the customer, secure payment and digital receipt. • Optional follow-up to ensure everything works perfectly.
- What education and/or training do you have that relates to your work?
- Certified Automotive & Residential Locksmith courses (2020). - Ongoing advanced key-programming workshops for brands like Toyota, Ford, GM and Nissan. - Background-check verified on Thumbtack. - We also speak Spanish – Hablamos Español.