Cool Express Service, Inc. is a family-owned and -operated HVAC company specializing in central air conditioning and heating services in Palm Beach county, from: New Installations, Replacements, Repairs, Preventive Maintenance, Uv light Install, Duct-work...
Overview
Hired 311 times
Background checked
Verified business
License verified
2 employees
10 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
2021
2020
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2018
Credentials
License verified
Certified Air Conditioning Contractor
License state: FL
Background checked
Passed by Jose Guzman on Feb 23, 2022.
Business verified
Cool Express Service, Inc.
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
255 reviews
5
96%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Taneika G.
Mar 31, 2021
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Hired on Thumbtack
Exceptional service provided! The technicians were early than my appointment time, reviewed and advised what the issue was and repair completed all within an hour. Reasonably priced as well! Will be using their services again and highly recommend them for your airconditioning service.
Details: Repair • The power is on, but the fan won't run • Outside • Ground floor • Townhouse
Cool Express Service, Inc.'s reply
Thank you very much for taking your time to write us your honest feedback , glad to know we were able to help in any way and thanks again for trusting us as your hvac company .
Central Air Conditioning Repair or Maintenance
Pascal P.
May 6, 2020
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Hired on Thumbtack
They did a great job diagnosing the issue and providing a solution. They will be the people I call if I ever have an airconditioning issue
Details: Routine Maintenance • No problem, just need maintenance • Closet • Outside • House
Cool Express Service, Inc.'s reply
Thank you , glad to hear your are happy with our services. Thanks for trusting us as your hvac company : )
Central Air Conditioning Repair or Maintenance
Corando G.
Mar 10, 2020
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Hired on Thumbtack
First let me start off by saying that I was in the market for a new air conditioner as the one I had was on its last legs. I got quotes from 4 companies including the one I currently had. I pulled up the top 5 airconditioning companies from Angies list to thumbtack and scheduled appointment quotes from each one of them based on reviews. I had all but made up my mind and was going to pull the trigger on the one previous to CES. Then comes Jose and didn’t sugar coat anything and recommended the one that was best for my home without pushing any one brand in particular. His straight forwardness without trying to be a salesman was what caught my attention and it was I that determined the brand without thinking of cost. My mind was made up and decided to go with CES. Today was the day of installation and from the moment he and his assistant got here it was go go go and readily answered any questions I had without missing a beat. Long story short, we are a static with our now walk-in freezer of a house. They were both professional, prompt and cleaned up after the job was completed...I would 100% recommend this company to anyone that may be inquiring about a airconditioning problem or new install.
Details: Replace an existing A/C unit • System recommended by the pro • HVAC specialist • Closet • 2,000 - 3,000 sq ft • One story • House
Cool Express Service, Inc.'s reply
We feel beyond happy to know that your experience with us was great. Thank you so much for trusting us as your hvac company, we work hard to operate efficiently, glad to know it’s working :)
Central Air Conditioning Installation or Replacement
Alan B.
Nov 27, 2023
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Hired on Thumbtack
They were absolutely phenomenal. Had them out on a service call to address an AC drain line issue and they quickly diagnosed and engineered a new solution to resolve the problem.
We thank you very much for taking your time to leave us your honest feedback , we are glad we met your expectations , thanks again for sharing your experience with us.
Central Air Conditioning Repair or Maintenance
LA L.
Jul 12, 2022
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Hired on Thumbtack
My air conditioner stopped working and when I contacted cool express they responded within a few minutes and came to house that day. He was able to identify and fix the problem!
Details: Repair • Townhouse
Cool Express Service, Inc.'s reply
We thank you very much for taking your time to leave us your honest feedback , we are glad we met your expectations , thanks again for sharing your experience with us.
Central Air Conditioning Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Cool Express Service we provide in-person estimates.
We have free estimates on AC Installations and Duct-work and $60.00 Service call, waived with repair.
What is your typical process for working with a new customer?
We believe it’s important to give all of our customer a great service experience. We want to work with you to ensure you are getting exactly the help you need to assess your air conditioning system.
What education and/or training do you have that relates to your work?
We are an Insured and Licensed Air Conditioning Company.
