FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discover unparalleled affordability with our dispute resolution services. When it comes to our pricing, our exclusive partnerships allow us to provide the most competitive rates, including contracted interpreters at unmatched prices, reserved solely for AEP mediation clients. Our clients are able to embrace the convenience of remote notary services as well. The cost for each mediation session for family/divorce or civil issues under $30,000, benefit from a minimal cost of $200 per party, while issues exceeding $30,000 are expertly addressed at $300 per party. Affordable, accessible, and professional – welcome to a new standard in mediation services.
- What is your typical process for working with a new customer?
We begin the process with a free consultation, to understand the needs and circumstances involved with each individual client; and, answer any questions the potential client may have about our organization, our mediators, and/or the process. Once the consultation is complete, we are able to ensure we align each client with the best mediator to attend to their unique wants/needs. After the consultation, our mediation services coordinator sends a follow-up informational email to the potential client with a summary of our process and pricing, followed by a list of items needed in order to begin the process of scheduling a session.
- What education and/or training do you have that relates to your work?
Experience excellence with AEP Mediation & Notary Services, where our mediators boast a minimum of a Bachelor's level Degree and a comprehensive 40 hours of formal mediation training in their specific areas of expertise. Some of our accomplished mediators are practicing attorneys, international attorneys, or hold a Juris Doctorate, ensuring a high level of legal insight. The majority are state-certified, with exceptions made for those residing in states that do not provide mediation certifications. Harness the collective expertise of our team, boasting over 100 years of combined experience in Alternative Dispute Resolution (ADR), and you will not regret it. Trust us to bring unparalleled professionalism to your mediation needs.