FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are state on our website, from a 2 hour minimum to a full day event. Multi-day events will need to call for pricing as they get a multi-day discount.
- What is your typical process for working with a new customer?
Once a client views my profile on thumbtack, and decides that I am the right choice for their event, things move fairly quickly. I within 1 business day I will send out a performance agreement that basically outlines the clients expectations for my services, and any specific needs that I will require such as, access to electricity within 20 feet, ... The Client will have 24 hours to approve, or make changes to the contract and make the deposit, typically $100.00. Once that is done, a confirmation is sent immediately. 24 hours before the event, we contact the client to ensure everything is good to go. We usually arrive about 40 minutes early to set up, and from there we create unbelieveable moments, actually breathing life into your imagination.
- What education and/or training do you have that relates to your work?
What started out as a love for photography in high school, and the fascination of digital photography special effects, I just keep reading, learning and expanding what we can offer to clients