FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that we offer the most competitive prices in town, ensuring you get top-notch quality without breaking the bank. We value our clients and offer discounts for large projects or to our repeat customers as a token of our appreciation for their trust and loyalty. Additionally, it's important to exercise caution with providers who charge significantly less, as it might reflect on the quality of service or final product. We stand by our pricing as a balance of affordability and exceptional quality, aiming to deliver the best value to our clients.
- What is your typical process for working with a new customer?
My process for working with new customers is tailored and straightforward, ensuring we achieve your vision effectively. It begins with an initial consultation, where we discuss your needs, ideas, and project scope via phone, email, or in person. Following this, I craft a detailed proposal outlining the project’s timeline, cost, and specifics to align our expectations. Once agreed, we schedule the shoot at a convenient time, considering optimal lighting conditions for events or outdoor sessions. On the shoot day, I arrive early to prepare, aiming to create a comfortable atmosphere for a smooth session. Post-shoot, I engage in careful editing to enhance the photos, which involves color correction and any specific adjustments we've discussed. The final edited images are then shared through a secure online gallery for easy downloading. I'm committed to your satisfaction, offering the opportunity for feedback and revisions to ensure the final results meet your expectations. This customer-centric approach is designed to make the photography experience enjoyable and fulfilling from start to finish.
- How did you get started doing this type of work?
My business partner and I embarked on our journey in photography and videography over ten years ago, driven by a shared passion for capturing moments and storytelling through our lenses. Our extensive experience spans various types of photography and videography, reflecting our versatility and dedication to the craft. The inception of our business was fueled by our desire to transform our passions into a professional venture, allowing us to share our expertise and creativity with others. This deep-rooted enthusiasm for photo and video work has been the cornerstone of our business, guiding us to continually evolve and deliver exceptional results to our clients.