Security Pro Lock & Safe, Inc.

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Location

Project type

Type of lock

Outside regular business hours

It’s free with no obligation to hire

Introduction: Honest and professional service. Answer any job related questions customer may have in regards to hardware types of keys etc. Make recommendations to always meet customer security needs at the lowest price possible. Pay close attention to detail. Never rush or cut any corners that will affect the integrity of the work being performed. I take pride in what I do. When a customer looks for a locksmith to provide service at their home or business they are trusting you tremendously. I will never violate my customers trust and always concentrate in providing professional service and peace of mind.

Overview

Hired 100 times
Background checked
1 employee
17 years in business

Payment methods

Cash, Credit card, Square cash app

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year
All year
Jul - Dec

Photos and Videos

62 photos

Reviews

Customers rated this pro highly for value, punctuality, and responsiveness.

4.9

71 reviews

99%

Randy B.
Lock Installation and Repair

Fantastic company. Came out quickly and was able to rekey all our locks with no issues. I highly recommend using this company if you need a great locksmith.
Feb 2, 2019Verified
Security Pro Lock & Safe, Inc.'s reply
Thank you for hiring me and also for the review Randy. 305-799-3096 for any future lock work you may need I will be glad to assist you. Guillermo the locksmith.
Erica C.
Lock Installation and Repair

Guillermo was very honest and easy to communicate with. I would definitely recommend him to anyone needing locksmith services.
Oct 17, 2018Verified
Security Pro Lock & Safe, Inc.'s reply
Glad to assist you over the phone, and save you money on a service call Erica. Many times a key that is getting stuck on a lock or difficult to turn, it turns out to be a simple case of the lock cylinder just in need of a lubricant such as WD40. If after you spray your lock and you are still having problems you can contact me and I will be glad to repin, or rekey your lock. Honesty is always the best policy and I always concentrate on excellent customer service and satisfaction. Always glad to assist a customer and thank you very much for the review. Guillermo the locksmith 305-799-3096
Marccia L.
Lock Installation and Repair

Very knowledgeable locksmith! He was able to get my 2 business door locks installed in 1 hr and did a great job! Highly reliable! Highly recommended! Thank you!
Oct 15, 2018Verified
Security Pro Lock & Safe, Inc.'s reply
Very nice to meet you Marccia, thank you for hiring me. If you need a locksmith in the future feel free to contact me at anytime and I will be happy to assist you and save you money by providing honest, quality work. I want to thank you for hiring me, and allowing me the opportunity to meet you and trusting me with your locks and keys. Customer satisfaction is always my main focus, and I want my customers to be happy with the end result and know that I am a person of high integrity and a locksmith they can trust. 305-799-3096 Guillermo the locksmith.
Lisa F.
Lock Installation and Repair

Guillermo was a blessing. He came to install a deadbolt but had to cut away concrete on my doorframe so that way the new keyless deadbolt would line up perfectly and smoothly. He did a great job and explained everything he was doing and why. He was such a nice guy and I will definitely not use any other locksmith other than him! Thank you again Guillermo, you did an awesome job!
Sep 12, 2018Verified
Security Pro Lock & Safe, Inc.'s reply
it was my absolute pleasure Lisa. Thank you for hiring me and as promised, I wanted to deliver quality work at the lowest price possible. Thank you for trusting me with your locks. Customer satisfaction is my main focus always. Guillermo the locksmith.
Lisa C.
Lock Installation and Repair

Guillermo is class A++ in customer service, quality work, and honesty. I had gotten in-Home quotes from other locksmiths before Guillermo and Guillermo, without a doubt, gave better honest quality service. I strongly recommend you use Guillermo, regardless if you get a cheaper quote. He is straight up and will give you what oh need- period !!!
Dec 10, 2017Verified
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Credentials

Background check

Guillermo Montiel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
What is usually standard during the day or night is the service trip charge. Any additional work such as a rekey, lockout, or install is at an additional cost. But always happy to provide the customer with an exact price once the scope of work is determined before anything is done. I also believe in charging for completing the job on the price quoted and not by the hour. I feel that a customer should not pay hourly for a technician that does not work efficiently, lacks knowledge or is simply trying to charge you the most he can.
What is your typical process for working with a new customer?
Always happy to meet a new customer and provide professional service. Many times customers have many questions about type of hardware other options and I am glad to assist them by finding the best possible price.
What education and/or training do you have that relates to your work?
Vehicle lockouts, commercial and residential work, high security locks, installations, repairs, safe opening, combination changing and repairs. Master key systems, access control, door closers, combination locks, safety deposit boxes opened and repaired. Licensed and insured.

Security Pro Lock & Safe, Inc.

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