FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
On Thumbtack, professionals pay a fee just to connect with potential clients, even before a job is booked. These lead costs, along with business expenses like training, certifications, and tools, are built into our rates. Our pricing reflects not only those costs, but also the value, care, and attention to detail we put into making sure your experience is accurate, reliable, and stress‑free. “We kindly ask that you be mindful and respectful of the professionals on this platform. Our goal is to serve you with care, professionalism, and dedication.”
- What is your typical process for working with a new customer?
1. Consultation – We start with a detailed conversation to understand your tax or accounting needs. 2. Review – We examine your financial records and any IRS notices. 3. Plan – We create a clear strategy tailored to your goals and compliance requirements. 4. Execution – We handle filings, communications, and follow‑through with accuracy. 5. Support – We provide year‑round guidance, updates, and answers to keep you on track. 📌 Tax law is our specialty—if you’re facing IRS issues, ********************************************************
- What education and/or training do you have that relates to your work?
I hold a Master’s degree in Accounting, Finance, and Human Resources with over 10 years of experience. Our team also includes two CPAs with 30+ and 35+ years of expertise, bringing clients a powerful blend of advanced education and decades of proven knowledge. Together, we bring a strong blend of advanced education and decades of practical knowledge to every client engagement.