Grind Force Lawn Care & Landscaping Service

I thank you for your feedback. As I stated in the text messages we did in fact cut the yard based on what we spoke about prior to even turning on any equipment. You agreed to the 3 1/4 cut in the front yard because you DID NOT want your front yard scalped/burnt. The back we told you we could cut at 2 and you agreed to that as well. You also informed us the grass closes to the road was maintained by the county and not to touch it. The equipment we used for your yard is the same equipment we use for every yard unless something else is discussed prior. All of our regular weekly and bi-weekly clients want their lawns cut between 2-4 inch. None of our other clients ask to have their yard cut below that and it is an unusual request to ask for. I did apologize when you first reached out and let you know at the next cut we could bring the other mower to cut the yard down below 2inch that you requested. During this initial cut we also weed eated the entire property including your front tree and flower beds, edged, removed weeds from the drive way and blew off all debris from the drive way and side walks. I’m sorry our services did not work out for you and wish you the best of luck with your new lawn company.