FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparency when it comes to pricing. We provide flat fee pricing based on the scope of the project. The only time that the price will increase is if the scope of the project changes. Any increase in price is presented before additional work is started. In order to start a project with us, we require a 50% deposit. We can also create individualized payment plans for clients.
- What is your typical process for working with a new customer?
We usually begin working with new customers by providing a 15 minute, FREE, no obligation consultation This enables us to decipher the customer's needs. Once complete, we provide the customer with a custom quote that is valid for 30 days. If the customer accepts the quote, we require a 50% deposit to place their project on our calendar, and design work begins shortly thereafter.
- What education and/or training do you have that relates to your work?
Christin (the principal designer) has a Bachelor of Science degree in Biology, and has completed several courses in Web Design, Graphic Design, Branding and Social Media Design and Marketing. Keith (the tech guy on the team) holds a Bachelor of Science degree in Management Information Systems and codes in several different languages.