FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts for paying up front No cancelation fee (12 hour notice is preferable)
- What is your typical process for working with a new customer?
Establish current status at the first appointment Make a plan toward proficiency. Negotiate on a package which discounts the customer. Follow through with scheduling & instruction
- What education and/or training do you have that relates to your work?
Four years of experience at Ohio Wesleyan University’s learn to swim program called Bishop Bubbles, twenty years of competitive experience, six years of coaching experience, volunteer age group coaching, Junior Olympian (JO cuts), high school captain (Suncoast)