FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I want to thank you for your interest in our products and services. I understand that discounts are important to you, but at this time, our business is not yet equipped to provide discounts unless there is a compelling reason to do so or until further notice. As a responsible business owner, I always strive to maintain the quality of our products and services while keeping our prices competitive. We are committed to delivering value to our customers, and we continuously explore ways to improve our operations and reduce our costs. Please know that we will keep you updated regarding any changes to our pricing policies. Thank you for your understanding and for your continued support.
- What is your typical process for working with a new customer?
Thank you for considering our creative services for your upcoming project. Our workflow for creative projects is designed to ensure that we deliver high-quality results that meet your expectations. Our process typically begins with an exploration stage where we work with you to understand your vision and requirements. This stage is crucial in ensuring that we have a clear understanding of what you are looking for and how we can bring your ideas to life. Once we have a clear direction, we move on to the scripting stage, where we write a script that captures your message and aligns with your brand. This is followed by the creation of a soundtrack, where we develop audio and voice-over assets that add depth and emotion to your project. After the soundtrack, we move on to the creation of graphic assets, which includes animation, motion graphics, and VFX. We take great care to ensure that these elements are visually stunning and in line with your branding guidelines. Next, we move on to the editing and mastering stage, where we polish the final product and make any necessary revisions to ensure that it meets your expectations. Once this is done, we deliver the final product to you, with the option to purchase the source files for the project at the end. It's worth noting that our process may vary depending on what you are looking for, and we are always open to suggestions and feedback from our clients. We are committed to working closely with you throughout the process to ensure that we deliver a product that exceeds your expectations. Thank you for considering our services. We look forward to the opportunity to work with you and bring your ideas to life!
- What education and/or training do you have that relates to your work?
I am Andres Aceves, the Founder and Lead Content Creator for Dragan Sky Media, and I have over 16 years of experience in the animation and motion graphics industry. I started as a successful freelancer, creating app trailers for clients from around the world through my website myapptrailers.com. Later, I joined a company called Edgefactory where I created show openers for conferences and tradeshows for Fortune 500 companies at major venues in Las Vegas, such as The Venetian, Mandalay Bay, and Cosmopolitan, as well as for museums like the Kennedy Space Center and theme parks like Disney Hollywood Studios. Recently, I have expanded my portfolio to include creating cartoon and 3D animations for NFT companies, including an online animated series for Anime Limited. For this project, I created the concept, designed all the assets required for animation, animated it, added VFX, edited, and polished the project from start to finish. My skills in animation, combined with my ability to manage projects from concept to completion, demonstrate that I am a true one-man production company with the ability and network to manage creative teams online and remotely. Now, I am focusing my energy on growing my new brand, Dragan Sky Media, through Thumbtack, and I am committed to providing my clients with the highest quality animation and motion graphics services possible.