FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers can expect clear, all‑inclusive proposals that outline exactly what’s included for their event, from the booth experience to travel and any required taxes, so everything is transparent and easy to understand. While we don’t offer discounts, we occasionally include thoughtful value‑adds as a thank‑you for booking or referring us. Our focus is always on delivering a seamless, elevated experience with no hidden fees and a premium level of service from start to finish.
- What is your typical process for working with a new customer?
We start by learning about your event and vision so we understand what you’re celebrating and how you want your guests to feel, whether it’s a wedding, corporate event, or private celebration. From there, we create a customized proposal outlining the experience, travel, and all essential details so everything is clear and tailored to your needs. Once confirmed, we handle the full setup, hosting, and breakdown, ensuring a smooth, elevated experience from start to finish.
- What education and/or training do you have that relates to your work?
We bring a blend of professional photography experience, event‑production knowledge, and ongoing training in lighting, posing, and booth technology that supports weddings, corporate events, and private celebrations alike. This background allows us to create a smooth, elevated guest experience while delivering polished, high‑quality imagery tailored to each type of event.