FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined by the complexity, the time it takes to deliver, and the scope of work. However, by using cutting-edge technology, employing efficient developers, using Scrum Methodology for project management, and keeping the overhead costs down, we save our customers typically between 25% and 50%. We do offer no-interest financing options. Also, as a Veteran Owned business we do over discounts for veterans and first responders.
- What is your typical process for working with a new customer?
The process for us goes as follows. We set up an initial video call to establish the requirements. We do ask all decision maker's be available for the call ideally to prevent any confusion and accept all input. We will send you the scope of work, functionality document, NDA, and our agreement. Once the agreements are signed you will be prompted to make a deposit based on the outlined agreement and terms agreed upon. We will begin the design phase based on the questionnaire we used during discovery. You will be able to view the designs once completed and make changes or accept them. The development is broken down into Sprints and you will receive an APK for all mobile app projects, or be able to see your Website or Web App after each Sprint. Once development is complete you will be able to make the last changes to items within the scope and once approved the product will go into more testing. Upon successful completion of testing, we will deploy. All custom mobile apps and web applications come with a free year of break and fix support. Shopify sites and mobile apps will be able to purchase year support for a discounted rate.
- What education and/or training do you have that relates to your work?
Our teams have a combined over 20 years of development experience. Our COO has worked as an enterprise developer for almost four years before joining Primetek Digital.