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Introduction: l find fresh angles that engage readers from beginning to the end, no matter how technical or complex the material. Exhaustive research, meticulous attention to detail and tight writing yield compelling content readers can use to solve real business problems. What I enjoy most is in-depth research and talking to technology users about how these tools have made their jobs easier, improved the productivity of their project teams, and enhanced the quality of their work product.

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What education and/or training do you have that relates to your work?
I am a member of the International Association of Business Communicators (www.IABC.com) and attend chapter meetings when I can, read the monthly magazine and engage in the online community of members.
How did you get started doing this type of work?
Writing about technology combined an affinity for science and math with excellent writing skills, so that I could work with engineers, architects, programmers and technologists -- without being one.
What types of customers have you worked with?
Case studies White papers Trend stories How-to articles Website content Presentation scripts Advertising copy Brochure copy Product sheets Press releases