FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and tailored to the scope of your project. We offer: • Affordable flat rates for quick updates and one-time tasks • Flexible monthly packages for social media management • Custom quotes for multi-platform marketing or website work We also provide new-client discounts and occasionally offer promotional deals depending on the service. No hidden fees — we review everything upfront before starting.
- What is your typical process for working with a new customer?
We keep onboarding simple and streamlined. 1. Quick discovery call or message to understand your goals 2. Review your digital presence (socials, website, branding) 3. Recommend the easiest, most cost-effective solution 4. Send a clear proposal with pricing 5. Begin the project within 24 hours For monthly services, we also provide a content plan, schedule, and your access to analytics tools so you always know what’s happening.
- What education and/or training do you have that relates to your work?
Our team combines professional training in: • Digital marketing strategy • Social media content creation • Web design + optimization • CRM setup and automations • Branding + visual identity Beyond formal education, we’ve spent years working directly with small businesses, refining what actually works in real-world marketing — especially for owners who want simple, effective, and affordable solutions.