FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will always be willing to work with our customers as much as possible to make your job financially reasonable for you.
- What is your typical process for working with a new customer?
We start with the phone call and collect as much information as possible, our goal is to get a tech out the same day to assess the situation, if it's a simple remedy we will take care of it same day if not we will work closely with the customer throughout the entire process step by step. We will always be available for calls to answer any questions 24/7 365!
- What education and/or training do you have that relates to your work?
Our technician have a combined 35 years of experience in the field, we are backflow certified