MasterTech

Top Pro

contact for price

Zip code

Product type

Brand

Responds in about 14 min

Introduction: MasterTech is a computer, networking, and technology residential customer service-based company that specializes in removing your frustration, easing your tech pain, and restoring your faith. For 6 years we have been providing top value for our customers in NE Florida by combining 35 years of technical experience with fanatical customer service. PC, Mac, Linux, Cisco, email, virus, printing problems, networking -- our goal is to create and maintain long-term satisfied customers. We come to you! 10% discount offered for vets and active military.

Overview

Current Top Pro

Hired 175 times

Serves Jacksonville, FL

Background checked

1 employee

8 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

1 photo

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

61 reviews

5

95%

4

2%

3

0%

2

0%

1

3%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Sam A.

Feb 17, 2024

·

Hired on Thumbtack

Super fast to respond and provided on time service. Quickly evaluated the issues and had my printer up and running like brand new. Highly recommended!

Details: Desktop printer • HP

Printer and Copier Repair

Carol P.

Dec 6, 2023

·

Hired on Thumbtack

John was outstanding! He came the same day that I messaged in the app; had a deep knowledge and expertise in all aspects of the issue (printer, wifi, bandwidth, connectivity etc); and was incredibly professional and helpful. I recommend his company to any who are looking for par excellence!

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services

Carol P.

Sep 9, 2023

·

Hired on Thumbtack

John did an excellent job. He knew what he was doing and he explained everything to us. Our printer is now working beautifully.

Details: Desktop printer • Canon

Printer and Copier Repair

David M.

Jun 24, 2023

·

Hired on Thumbtack

John knew exactly which part needed to be ordered, and was on time as scheduled for the repair. I recommend him for anyone who needs his services.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Drew M.

2 weeks ago

·

Hired on Thumbtack

Absolutely a life saver. Work was done fast and very professionally. Would definitely recommend to anyone with computer troubles

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair

Credentials

Background Check

John Priest

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
10% military discount
What is your typical process for working with a new customer?
New customers usually start their MasterTech relationship with a phone call. Let us know your tech frustrations and pain, and we will figure out a time to come to you and provide a solution.
What education and/or training do you have that relates to your work?
35 years experience in the computer/technical field Certifications held: A+ (hardware), N+ (networking), Server+, Microsoft Office User Specialist, Microsoft Certified Systems Engineer (MCSE) for Windows NT, 2000, Server 2K3, Windows 7, 8, 10, 11, 12, Server 2008, 2012R2, 2016, Apple/Mac expert, LAMP (Linux, Apache, mySQL, php), Microsoft Outlook and Exchange Server