FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While we do have a standard fee schedule, we maintain flexibility with each clients budget. No job is too big or too small.
- What is your typical process for working with a new customer?
Our process begins with an initial interview and consultation. Based on our discovery we're able to create an initial proposal. Once the proposal is approved we move to the initial installations. Our next step is a mid project touchpoint, followed by secondary adjustments and the final approval. It's important to keep in mind that design is a living and breathing project that requires constant communication and flexibility.
- What types of customers have you worked with?
We've been very fortunate in that this industry has allowed us to work with people from all walks of life. Everything from the first time homebuyers, expecting parents, or empty-nesters revamping their home after the kids have all gone away to college.