FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to be very competitive with our pricing. The details vary by project depending on the skills required but we always strive to provide exceptional value for our customers.
- What is your typical process for working with a new customer?
First we like to get a good understanding of what the customer's goals are for their project. How do they measure success? We then like to get to know more about their business processes which the solution will support: who are their users, what exactly will they be using the solution to do? What are the critical success factors. Once we learn exactly what the customer desires we start working on the solution, keeping the customer in-the-loop all the way. We elicit feedback frequently from our customers regarding the current state of the software and work very closely with them to ensure that the solution we develop exactly matches their needs and expectations.
- What education and/or training do you have that relates to your work?
I have bachelor degrees in Computer Science and Mathematics and have over 30 years experience doing software development.