RELY A TASK ACCOUNTING LLC
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I'm so pleased to have found Rely A Task! What a refreshing surprise to find a company who covers all aspects of bookkeeping and accounting who are highly profeessional, high tech, responsive, effecient and still able to taylor their talents specificallyto your needs. They've exceeded my expectations at every turn!Nov 5, 2019Verified
Rely a task has been an awesome help! Spending time on the phone to help me understand everything and always being available. I would recommend rely a task to anyone needing an accountant!Sep 26, 2019Verified
Yani was very responsive to our request and answered all of our questions. We really were impressed by her depth of knowledge on quickbooks and all things accounting.Oct 30, 2019Verified
She was very attentive and replied to all our concerns right away...at first. However, months in she did not respond to us right away and she did not give my husband the ACCOUNTING support he needed for a his new business. Basically, she was just inputting info in the computer. Also, upon signing up, her price changed from 80.00 a month to 90.00 in a weeks time then to 100.00 (when she completed one document). So, if you need an accounting professional I do not recommend her but if you need a Quickbooks specialist she is your person.Feb 16, 2020VerifiedRELY A TASK ACCOUNTING LLC's reply
Dear Deborah, We apologize that our service did not satisfy your expectations. Thank you for making us aware about this, giving us the opportunity to work on improving our services even further. Unfortunately, your husband was mainly available during late evenings making communication and meetings very difficult or impossible to maintain. In addition, the items regarding the work we provide, pricing and dates you have brought forth however are not accurately depicted, and due to these misunderstandings you are misrepresenting me and the facts contrary to the detailed terms that were actually stated, agreed upon and signed for by your husband upon the engagement. We will definitely use this feedback & experience to better ourselves as our company is known for operating with honesty, transparency, and setting very high standards to our business, the services we deliver and of ourselves individually. Again, I apologize on behalf of everyone at Rely a Task Accounting. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our clients. We can’t fix the past but you have my personal commitment to improve the way we serve every client. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Rely A Task LLC focus on each customers’ individual accounting needs and provides them with the best and more effective accounting solution. I enjoy sharing some projects with Rely A Task LLC and helping customers achieve their goals.Aug 30, 2019
Yanira Van Kampen
- What should the customer know about your pricing (e.g., discounts, fees)?My fair pricing has your budget in mind, and my experience your confidence. If you need consulting services for tax prep or bookkeeping/accounting, message me and we can discuss rates. I work with fixed rates, either for a one time project, monthly or quarterly amount the price is agreed upon prior to our engagement. Additional charges only incur if our clients request our assistance with a project that is not within the normal scope of business already agreed upon. I provide quality services for a reasonable price. I go above and beyond to meet any deadlines to complete work on time. No company is the same, accounting changes from business to business so we offer the flexibility of selecting only the services you need. The price I quote here on Thumbtack is introductory. After a discovery call is completed a customized project cost will be provided to accommodate each of our clients specific needs.
- What is your typical process for working with a new customer?First is an informal interview where I get to know the customer a bit and understand their needs. Then after the customer has entrusted me with their needs we either meet in person or remotely to discuss how and when the services will be rendered. Usually this is then followed by exchange of information, a short online questionnaire and/or documents. Once the project/service is complete the customer is notified and documents are returned if requested.
- What education and/or training do you have that relates to your work?I am an active member of the American Institute of Professional Bookkeepers (AIPB). I am a Certified Quickbooks Platinum ProAdvisor Accountant. Also an active member of our local Chamber of Commerce. I have been working in the accounting and management industry for over 20 years and specialize in QuickBooks Online & Desktop software.