FB Information Systems

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Introduction: FB Information Systems is a leader in IT services! Florida Licensed in Computer Retail/Service/Repair/Consulting. MCSE Advanced Server certified. A+ certified. We provide 24/7 response support to all of our customers. Being a USF Information Systems Management graduate and after spending over 20 years in the Information Technology field, i'm experienced in corporate and residential environments, and have detailed knowledge of the IT world. I've worked for some of the best security and internet firms in the country including: Verizon, McAfee, RMS, and AOL. From the smallest requests to the largest, we will help you! We pride ourselves in our friendliness, quick response, dedication, and competitive pricing! NEW! We provide cell phone and tablet repair, including broken screen fixes. We provide computer maintenance, computer cleaning, computer assembly, and computer repair services. (We also provide training) We provide software installation, un-installation, configuration, and repair services. (We also provide training) We provide small residential (home) to enterprise level networking services including mapping, budgeting, consultation, installation, maintenance, and repair. We provide residential and enterprise level operating system platform installation, consultation, maintenance, migration, scaling, back up and storage, clustering, and more services. Microsoft, Citrix, MacOS, Linux, and variants. We provide project management and IT budget consultation services. We provide internet web design, administration, hosting, domain name registration, DNS, DHCP, e-mail, FTP, off-site storage, and more services. We provide database topography, installation, maintenance, consultation, and repair services including MS SQL Server, Oracle, spreadsheets, and more. Facebook, e-mail, text, or call us and we'd be happy to assist you in your IT Needs! We are a licensed retailer and offer just about any part necessary. NEW: Web hosting, Digital Marketing, Website Design, POS (point of sale) services! Microsoft Software, Hardware Assembly, Hardware Repair, Networking, and Broadband certified. Seeing the smile on a customers face once they get that "AHH HAH" moment in front of their information system! We love to show customers the capabilities and the wonder of the IT world!

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2 employees

23 years in business

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Reviews

Customers rated this pro highly for work quality, value, and punctuality.

4.7

3 reviews

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Barbara T.

Jul 28, 2017

Very pleasant man good work

Robin F.

Jun 9, 2017

I wanted a system that is a cutting edge gaming computer that would stand the test of time because I have a limited amount of funds. I knew it had to have a bad-ass graphics card, and a great cooling system because of FL heat. I explained that I had been through three different alienware gaming computers and all three failed after two years. I am now on my 3rd year with my new computer and it is still purring like a happy well bred kitten. Fritz helps me out with keeping it scrubbed from malware as well. This is the first computer out of 9 computers in my lifetime that has not disappointed in any way. Thank you Fritz.

Matt F.

Apr 3, 2018

I have a Home Inspection Co and rely heavily on my computer. Fritz has helped me on several occasions. Ranging from simple maintenance to replacing my system. When I needed a new system, He took the time to fully explain my options, the pros & cons of different brands ect, helped me order and set everything up including installing older programs that I am use too. I am very thankful for all his help and will ALWAYS use FB Information Systems in the future!!!

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Fritz Bechdolt

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are extremely competitive in our pricing! Typically most computer repair jobs will price around 50$ in labor. We understand that other providers like Geek Squad and other local providers way over charge customers for what should be very simple jobs and we would like to show you how much we value you as a customer and hopefully a permanent loyal customer! We are all in this together and our main goal is to help people be FRIENDS with their information solutions, not hate or struggle with them.
What is your typical process for working with a new customer?
Communicate with customer to agree on a good time and opportunity to diagnose or provide the service/product. Communicate with the customer to provide A+/MCSE quality computer products and services. Perform,deliver,install,repair computer products and services and triple checking all actions takin. Educate, train, and encourage customer over the process of the product and service. Review all products and services with the customer to ensure quality control excellence. Provide follow up communication and services with the customer to ensure reliability, consistency, and final satisfaction with the customer.
What education and/or training do you have that relates to your work?
I am a certified A+ technician and Microsoft Certified Systems Engineer up to Advanced Server. I am also a graduate of USF with a Bachelor's in Information Systems Management and an Associate's degree in Computer Information Systems. I will be started a graduate program for Business Intelligence at USF soon. From working in the Telecom industry I am also a certified Broadband Technician from AOL/Time Warner. I've also had positions such as Sr. Network Administrator and Jr. Database Administrator in the corporate sector.