FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
"Customers should know that my pricing is based on the level of service I provide and the specific needs of each project. I offer competitive rates that are tailored to ensure high-quality results. My base rate is $75-90 per hour, depending on the scope and complexity of the task, and I am always transparent with pricing upfront. You can trust that the value you receive will be worth every penny, with attention to detail and customer satisfaction as my top priorities."
- What is your typical process for working with a new customer?
when working with a new customer, I start with a brief consultation to fully understand their specific needs and expectations. This helps me tailor my approach to ensure I provide the best service. I then provide a clear, upfront quote based on the scope of work. Once we agree on the details, I schedule the service at a time that’s convenient for you. On the day of the appointment, I arrive on time, equipped, and ready to work efficiently. After the service is completed, I check in to ensure you’re completely satisfied with the results. I believe in clear communication and making sure each customer feels heard and valued throughout the process."
- What education and/or training do you have that relates to your work?
"I have 16 years of hands-on experience as a private housekeeper, where I’ve developed a deep understanding of cleaning, organization, and maintaining various types of homes. While I haven’t had formal training, my years of practical experience have taught me the best practices for delivering top-notch service. I stay up-to-date on cleaning techniques, product knowledge, and customer service skills to ensure I always provide the highest quality care to my clients."