Introduction: SB3 Protection Agency capitalizes on the significant weakness of our direct competitors to establish our firm as a market leader. There are large, well known security firms and other expensive Security companies and corporations, these companies are generalist in nature and do not focus on a niche market. Furthermore, they tend to employ agents who have limited experience, suffer from high turnover rates, and are focused on servicing a high volume of clients. As a result, these larger competitors tend to take a mass production approach towards the industry and lack customer focus in their service delivery. These companies are too big to care and too large to get hold of when clients need assistance.
We, on the other hand are very focused on our clients and their needs, in contrary to larger competitors, who are focused on getting huge contracts and supplying their clients with inexperienced guards. Our phones are answered by live people rather than computer answering systems. We are small enough to care and want to stay that way with our clients.
Our efficiency, patience and customer service skills
