FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do have standard pricing but there are so many variables that need to be explained. TV mounts must meet a standard of quality that matches the weight they are designed to hold. When you get a cheaper model mount, I would bet you it's the kind that comes in pieces and not solid. I would also bet that it's made of a thinner metal and would be prone to bending and sagging with heavier TV's. This will cause the integrity of the mount to be compromised and risks having your nice new TV eventually fall down. You may think you are saving money, but down the road, you risk far more in costly repairs, by not being prepared with a checklist from an experienced professional, who cares about your possessions as if they were his own. I will make sure to go over a lot of other options that most pros do not include with their basic prices. It may seem like a lot of questions, but you will be glad I asked, once you see all the headaches I'm helping you to avoid.
- What is your typical process for working with a new customer?
First, and most importantly, a PHONE call is absolutely necessary. "Good" business is just not possible without some form of verbal communication, during the hiring process.
- What education and/or training do you have that relates to your work?
I have been a computer tech, a carpet installer and done general remodelling and construction. I was a cable guy for 9 yrs and I have a strong technical background as well as a constructive mind with attention to detail. I have been doing TV mounts and home theater setups, as a focus, for about 3yrs now. With my wide array of experience in so many areas, I came up with the name "Dan-of-all-Trades". There's a lot of things I know, but there's still so much left to learn and I am ready for it.