FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our blended rate for all projects is very simple and easy to follow. It can be explained to any client in less time that it takes to type this out.
- What is your typical process for working with a new customer?
We first meet with a new client during a discovery and initial Requirements Development session to determine what they really need, practical possibilities, general timeline, and to set project expectations. We then develop, together with the client, deeper Requirements and from those, exact or general product and project specifications with which we present our official proposal. Should our proposal be accepted, we move directly into analysis, team resource assignment, an d design and development. Content and data integration follows after multiple client meetings/approval sessions, and we then move on to publication and promotion of the finished solution per our client's timeline and marketing goals. Clients are offered maintenance poet project launch. further, should the solution require further refinement as the business evolves, the above cycle is repeated towards that end. Web solutions are 'alive' and should never be stagnant. We believe that a progressive solution directly reflects the business' success and need to grow and evolve.
- What education and/or training do you have that relates to your work?
All of our team members dedicate some time each week for dedicated research and development. Personally, I am working towards higher certifications in my field. I am continuously researching ways to make the development experience easier for both my clients and my team.