Flippin Rustic Decor

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About

We are Licensed Building Contractor in Florida. We Design, Build and Remodel Commercial and Residential Spaces. We cater to Interior Designers, Architects, and Homeowners looking to transform any space in Central Florida. Our expertise covers everything from minor updates to major renovations, Custom Builds and New Construction, ensuring each project meets our high standard of quality and design.

Overview

Hired 9 times

Background checked

License verified

2 employees

11 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram

Credentials

License verified

Certified Building Contractor

License state: FL

Background checked

Passed by Juan Acevedo on Feb 23, 2024.

Services offered

Work needed

Full remodel of bathroom

Add new bathroom

Remodel reason

Update style

Fix water damage

Accessibility / ADA upgrade

Expand the bathroom

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Great 4.8

13 reviews

5

92%

4

0%

3

0%

2

8%

1

0%

Read reviews that mention:

Cindy p.

Apr 23, 2025

•

Hired on Thumbtack

Details: Complete home remodel • Entire house • No existing plans, but have a good idea of what I want • As soon as possible

Home Remodeling

Amanda W.

Sep 4, 2025

•

Hired on Thumbtack

Juan, the GC, seemed great at first — very communicative and even promised to hang a chandelier for me as a thoughtful “welcome home” gift. Unfortunately, once hired, it quickly became clear that his word could not be trusted. The job was supposed to take two days: closing in a loft and adding a door. We paid $6,000 (a premium, but we wanted quality work). Instead, his crew caused extensive damage to my home and left us with a poorly executed, incomplete project. On the first day, framing damaged my railings and finished areas. Mudding was done carelessly, splattering all over my baseboards, walls, carpet, and furniture — none of which were properly covered. My stairs and carpets were ruined from workers tracking mud and dirt through my home. When I raised concerns, the response was dismissive: “it’s water-soluble, just scrub it out.” Day two? Nobody showed up, blaming “drying time” — something any professional would know and plan for. Day three? They arrived after 11pm without notice. There was no English-speaking foreman, and the crew tried to leave without completing finish work and were called back in over 3 times by me requesting they complete the finishing. Despite paying an additional $500 for painting, the room was left with sloppy cut lines, unfinished trim, light switches painted over, gobs of spackle left on walls, mirrors, and furniture, and holes unpatched in the ceiling. Even worse, the baseboards were left unfinished and we had to demand they go purchase what they did not measure out properly and complete. We had to repeatedly call the crew back and they were dismissive and annoyed we would suggest they complete the job properly. What they installed didn’t even match the existing trim. When this was pointed out, Juan brushed it off, saying he had “put in the scope of work that it might not match.” Really? Did you even try to match it, or did your crew just slap up whatever they could find at the last minute? We spent two full days after they left fixing mistakes, cleaning up damage, and finishing what his team abandoned. As for the chandelier he promised to hang, Juan later claimed it required an electrician and said he’d send one the next day — but that day came and went with no follow-up. He has since ghosted me completely. Juan himself admitted this was a “small job they don’t normally do” — but if that’s the case, why take it on and charge a premium? Worse, he knew we had much larger projects in the pipeline, but instead of doing right by us, he walked away from responsibility. Bottom line: Juan is unreliable, dismissive, and untrustworthy. As a GC, you better have a foreman and come out and make sure the jos you are allowing under YOUR GC LICENSE are done properly. I do believe his father-in -law was here for a short time but left early and left three gentlemen here who lacked skills, could not communicate and laughed at us when we attempted to tell them what they needed to fix. If he can’t handle something as simple as closing off a loft, imagine the disaster he’d create on a large-scale project. I gave him every chance to make this right, waiting days to hear back from him — and he chose to disappear. The photos of the aftermath speak for themselves. In closing,I paid him in full to move on and I will be hiring a third party to come out and do the finish work I have not been able to clean up. Shame on you Juan! And who gives up two huge projects because you didn't want to do a small one correctly? Not a very good business man!

Details: I'm just starting • New custom construction • No load-bearing structures involved • Less than 500 sq ft • Home

Flippin Rustic Decor's reply

Hello! Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that you were left feeling disappointed with our service. At Flippin’ Rustic, we take pride in the quality of our work and in ensuring our clients are satisfied, so it’s very concerning to learn that this was not your impression. We would like to clarify that at the completion of the project, Juan spoke to Tom and he also texted you and made sure to let you know that if there were any concerns or issues, you could reach out so that we could promptly address them. Unfortunately, we were never informed of the specific issues you mentioned and were not given the opportunity to make things right at the time. Our goal is always to resolve matters quickly and directly with our clients, and it’s disappointing that we were not aware until now. That being said, we take your feedback seriously and would like to work with you to review what went wrong and see how we can resolve these concerns to your satisfaction. Please feel free to contact us directly at [phone/email] so we can discuss a fair solution together. We value your trust and would appreciate the chance to restore your confidence in us. Sincerely, Flippin’ Rustic Team

General Contracting

Marisa R.

Jun 17, 2022

•

Hired on Thumbtack

Details: Already have plans - just need installation • As recommended by carpenter

Custom Furniture Building

Kayla R.

Feb 23, 2023

•

Hired on Thumbtack

Very good quality of work and they were very professional when helping learning what you what. 5/5

Details: No existing plans, but have a good idea of what I want • As recommended by carpenter

Custom Furniture Building

Darianna A.

Apr 18, 2020

•

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Flippin Rustic Decor

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