FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Luxury Maids, our pricing reflects the quality, detail, and reliability of our service. We are not the cheapest option — and we don’t aim to be — but our clients choose us because we deliver consistent, high-standard cleanings that keep homes in excellent condition. Standard Rates: $225 per cleaning (for most condos/homes of average size). Minimum Time: 2.5 hours for weekly cleanings, 3 hours for one-time or sporadic cleanings. Supplies: We bring our own professional products and equipment for the first time cleaning. Ongoing, our clients provide the products. Transparency: No hidden fees. You’ll always know what to expect in advance.
- What is your typical process for working with a new customer?
When welcoming a new client, we start with a personal touch. We offer a free, no-obligation phone consultation or in-home meeting to understand your needs and see your home firsthand. This allows us to: Discuss your cleaning goals and preferences in detail. Walk through the home to note specific areas of focus. Recommend the right service frequency (weekly, bi-weekly, or one-time deep clean). Provide a transparent, customized quote so you know exactly what to expect. This upfront conversation ensures that our team delivers a service tailored specifically to your lifestyle and home.
- What education and/or training do you have that relates to your work?
Luxury Maids has been proudly serving clients since 2007. Over the years, our team has gained extensive hands-on experience in both residential and and commercial cleaning. Our staff is professionally trained in: *Deep cleaning and maintenance of fine finishes, delicate surfaces, and high-value furnishings. *Use of professional-grade cleaning products and equipment. *Health and safety standards, including proper sanitation practices. *Time management and detailed checklists to ensure consistent results. We continuously update our methods to meet the highest industry standards, so our clients can enjoy both a spotless home and peace of mind.