FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Purity Purpose Cleaning Services LLC, we offer transparent and competitive pricing tailored to the size of your space and the type of cleaning required. No hidden fees – what we quote is what you pay. Bundle savings available for recurring services (weekly, bi-weekly, or monthly). Discounts offered for senior citizens, military personnel, and first-time clients. Pricing is based on square footage, number of rooms/bathrooms, and level of cleaning (standard, deep, move-in/out, etc.). Additional fees may apply for excessive buildup or special add-ons like inside appliances, laundry, or post-construction cleanups—but we'll always communicate this clearly in advance. We’re committed to providing high-quality service that fits your budget while leaving your space spotless!
- What is your typical process for working with a new customer?
At Purity Purpose Cleaning Services LLC, we make the onboarding process simple, transparent, and stress-free: Initial Contact – We start by gathering key details: type of cleaning, square footage, number of rooms/bathrooms, frequency, and any special requests (pets, allergies, etc.). Customized Quote – Based on your needs, we provide a clear and personalized quote—no hidden fees, no surprises. Scheduling – Once approved, we schedule your service at a time that works best for you. We offer flexible slots, including evenings and weekends. Service Day – Our professional, background-checked cleaners arrive on time, fully equipped, and ready to make your space shine. Walkthrough & Feedback – After cleaning, we do a quick walkthrough (if you're available) to ensure you're satisfied. We welcome feedback to help us continue exceeding expectations. Follow-Up – We check in afterward to ensure you’re happy and, if you're interested, set up recurring services for added convenience and savings. We believe in clear communication, reliable service, and building long-term trust with every client.
- What education and/or training do you have that relates to your work?
At Purity Purpose Cleaning Services LLC, our team is professionally trained in industry-standard cleaning protocols, sanitation procedures, and product safety. We stay up to date with the latest best practices for residential, commercial, and specialty cleaning services. Our staff completes hands-on training in deep cleaning, move-in/move-out preparation, Airbnb turnover, and commercial sanitization. We’re knowledgeable in safe chemical use, eco-friendly cleaning methods, and pet- and child-safe practices. All team members undergo background checks and onboarding evaluations to ensure reliability, professionalism, and quality control. We’re committed to continuous improvement to ensure every job is done thoroughly, safely, and with care.