FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on a percentage of the total nightly rate. First time client discounts are available for the first 3 months of working with us.
- What is your typical process for working with a new customer?
First, we like to have an introduction call to find out the customer's needs. Then we like to set up a meeting at the property to do a walk-through and review with the customer what's needed based on their personal preferences on how they would like to work with us.
- What education and/or training do you have that relates to your work?
Our founder Skye, is trained with a Bachelor of Business in Tourism Management, has years of experience working in luxury property management, and is a property owner and investor with a portfolio of short-term rentals.