FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a standard plumbing price book for services but it is adjustable according to specific services.
- What is your typical process for working with a new customer?
Attend to call, triage the possible situation, offer to come in to give a proper estimate and allow customer to decide how he/she would like to proceed.
- What education and/or training do you have that relates to your work?
Graduate school and 4 years of experience in plumbing, license and liability insurance.