What should the customer know about your pricing (e.g., discounts, fees)?
My pricing system is incredibly simple. I have flat rates for most of my common design projects and I always provide a price accurate estimate and contract before any work begins. Contact me with your design needs and I'll be happy to get back with you with a proposal ASAP.
What education and/or training do you have that relates to your work?
I'm currently far to busy to take time off for outside schooling, but I subscribe to numerous design magazines that keep me up to date on the latest tips and techniques of the programs I use ... including new technology out there that will help expand my services to my clients.
How did you get started doing this type of work?
Art runs in my family ... most of my uncles are artists, one is even an art teach at a university. I thought, while in school, I wanted to go the business route ... I soon learned it just wasn't for me. I think far too outside the box for that. I took an art class my senior year of high-school and got a job at a local newspaper doing the pagination (layout) of the paper itself ... it was love at first typesetting.
What types of customers have you worked with?
Currently my most common jobs are working with start-up companies in creating their branding/marketing. We start with logo designs and work our way to stationery, advertising, websites and whatever else the client needs. I've been incredibly busy with website design and brochure design as of late. While most of my work is in the web field, I still have a fondness for print design and love working in that medium whenever possible.
Describe a recent project you are fond of. How long did it take?
I just recently wrapped the development and design of apublicrelationscompany.com
A local PR firm and close friend of mine who relates closely with Whales ... as it turns out, the whale was a great inspiration for me within her logo and her website. It's unbelievably cute and functional and really captures her personality. I'm very proud of the final outcome of all of her marketing materials.
What advice would you give a customer looking to hire a provider in your area of work?
Do your research. It's easy to find the cheapest most accessible designer out there, but to find a quality designer that is reasonable will save you time, headache and money in the long run. Be sure that the designer you choose can stay within budget, and meet your design needs.
It's also always a good idea to be sure that your chosen provider has a network of other designers, programmers, or skilled professionals that they can turn to should you hit any bumps in a road.
Last, but not least, be clear in your communication about what you are looking for. It's easiest to let a designer run with their creative energy, but as the client, it's always a good idea to be there to reign it in when necessary.
What questions should customers think through before talking to professionals about their project?
I wish it wasn't so harsh, but I'm not a phone person ... I'm also not a "meet in person" person. This isn't because I don't enjoy people - it's because I work on multiple projects at once. In any given day I'm working on at least 6 projects, and it's easier for me to communicate via email and continue to multi-task.
I'm always willing to meet in person and have a cup of coffee with a client, especially if they are local. It's good to put a face to a name/voice/email, and I'm all for that, but I have to schedule it way in advance so I can prepare my other clients' for my absence from the work day.