FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure is based on the project and business needs expressed during our initial consultation. A proposal is then provided to the prospective client that will outline all the deliverables in detail along with the timeline and fee. The proposal can then be edited based on deliverables so that it can directly align with the client's anticipated results and budget. Once the proposal is approved, we will submit a contract outlining the agreed terms.
- What is your typical process for working with a new customer?
We value your opinion and feedback. All campaigns, postings, designs and strategic plans are created in collaboration with you. We ensure that we maintain the same level of professionalism as the business we represent. We make sure that we are always accessible to your team. Our design and writing work are all done in-house. We operate under complete transparency. We want our clients to feel confident that the work will be completed as promised. This leaves your time and resources free to focus on your business.
- What education and/or training do you have that relates to your work?
Our consultants are highly skilled professionals who understand your needs and what drives your passions. We speak your language and embrace your vision. Our firsthand experience gives us unprecedented insight into what works, what doesn’t and what key questions need to be asked. Our team can help you achieve effective and sustainable results. We are respected veterans in the industry. Our Chief Executive Officer has more than twenty (20) years of experience. The team consists of professionals offering the best of their expertise in their respective areas. Our CEO, Audra Wallace, is a Platinum Certified Authorized Local Expert for Constant Contact, SalesForce Consulting Partner, Blackbaud Solution Provider and certified Google online expert. YFusion, is a Certified Google Partner. We were recently awarded “2015 Best of Atlanta” by the Atlanta Award Program in the category of Consulting and Business Services and “2015 Best Business of Atlanta” by the Atlanta Business Chronicle in the category of Marketing. We also received the 2015 All Star Award from Constant Contact.