FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use only high-quality materials and techniques to ensure that your project is completed to the highest standards, and we offer detailed and transparent pricing upfront, so you know exactly what to expect before we start working. We will work closely with you to create a plan that meets both your needs and budget. NOW THROUGH FEB 2024 - 15% OFF ($8k Minimum)
- What is your typical process for working with a new customer?
We begin with a scheduled complimentary visit. During this visit, we thoroughly discuss the scope of work, color preferences, and any specific requirements they may have. We also assess the current conditions to identify any necessary prep work. A detailed proposal is prepared with photos, costs, and materials, and presented for review. Once accepted, the project is scheduled. On the first day, one of our Project Mangers will be arriving with crew for introduction to the homeowners. Our Project Managers are in contact with the homeowner throughout the entire process. After the project is completed, we conduct a final walk through with the homeowner. Our mission is to ensure our clients are beyond thrilled with the stunning results we've delivered!
- What education and/or training do you have that relates to your work?
At LIME all of our estimators complete a proprietary training in order to become certified before going out into in the field. We are fully licensed and insured and our crews all have upwards of 10 years of experience in the field.