FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please note the weekend, after-hours, and distance changes. “Because of my Upcycle/Recycle incorporation rule to my business, I ensure my prices include potential buys such as paint, hardware, and my flat hourly rate. For Home Organizing I have a 4 hour minimum. Anything less, and nothing is truly accomplished. WEEKENDS: There is a 20% up charge to the flat rate. AFTER-HOURS: For any work needing to be done after hours, whether interior design or organizing related, there is a 25% hourly increase to the base pay. CONFIRMATION/CANCELLATION Confirmed jobs 20 miles or less will require a deposit equalling 2 hours at the flat rate quoted for that job. Cancelation less than 24 hours after confirmation requires a 2 hour payment. Confirmed Jobs more than 20 miles away will require a deposit of the 4 hour minimum at the time of scheduling. Cancelation less than 24 hours after confirmation requires a 4 hour payment. If a job is cancelled less than 48 hours before the scheduled time there is the option to reschedule or receive half of the deposit (2 hours maximum) back.”
- What is your typical process for working with a new customer?
Consultation first! Scope of work outlined including time frame and a good line of communication the day of a redesign to ensure total shock and surprise.
- What education and/or training do you have that relates to your work?
I’ve been an office manager, a visual merchandiser, and 8 years of college to include marketing and business law.