Surface Pro Refinishing LLC

118 photos

Customers rated this pro highly for work quality, professionalism, and value.

Read reviews that mention:

• paint・3

• cabinet・3

• team・3

• work・3

• kitchen・2

• doors・1

• backsplash・1

• project・1

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Tashay L.

Jul 15, 2022

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Hired on Thumbtack

Hired on Thumbtack

Reuben and his team did a really good job at restoring my bathtub that had been previously painted it looks good as new!!

Details: 1 shower or bathtub • Combination shower and bathtub • Reglazing or refinishing • Townhouse

Shower and Bathtub Repair

Tory B.

Jul 18, 2022

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Hired on Thumbtack

Hired on Thumbtack

Reuben did a great job with refinishing our guest bathroom. The walls and tub were done in white and the floor in peppercorn gray. Rueben and this team replaced tiles as needed and installed the end caps where the original refinisher didn't offer to do so. They also replaced the sink water valves that where leaking free of charge. Reuben also worked with us on adjustments that needed to be made to make the finished product satisfactory to our liking. The bathroom looks great! I would definitely recommend this pro. Thanks Reuben!

Details: 1 shower or bathtub • Combination shower and bathtub • Reglazing or refinishing • House

Shower and Bathtub Repair

Christopher Todd P.

Jun 25, 2022

Highly recommend their services. Surface Pro did a amazing job in restoring the life in my bathtub and kitchen cabinets. Process was a ease and they took the time to explain every step of the process!

Tamara G.

4 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

I have been in my house for 20 years, new to being an “empty nester” we were excited to have renovations. Per the advice of the professionals, cabinets refinishing should be completed before backsplash and countertop installation. Initially, we were planning to use another contractor however when I spoke to Ruben he seemed better educated and knowledgeable about painting cabinets, his technique and 2 year warranty was appealing. I sent pictures of my kitchen cabinets for an initial estimate and assessment, he provided an affordable price. The first challenge: Ruben gave us a strict deadline less than 24 hours notice to pick the paint color (going to Sherwin Williams) to be able to have our cabinets painted within his schedule. We successfully met the deadline. The second challenge: arrival time was always hours later than initially discussed and stayed very late. The third challenge: Initially we were told the process was going to take 2 business days ended up being 7 days. This was expensive buying take out each day our kitchen was covered in plastic and not able to use it. The fourth challenge: After 5 days Ruben advised us that the grease from our cabinets were so extensive that he is not able to properly paint them. He proceeded to send pictures of the cabinets with “fisheyes” on them. I am not a painter; however I did a little research on google and Youtube, all the resources advised an incentive deep degreasing is recommended for proper application. Ruben allowed his teenage son to complete the initial cleaning. After waiting 7 days, Ruben showed up at 8pm to reinstall the doors, the bathroom cabinets were beautiful. The kitchen was so upsetting I did not have the knobs installed as originally planned. Ruben offered to re- sand the cabinets and attempt to get a smoother finish however we declined. He is a friendly man, however I am not sure he has the professional fortitude to manage challenging projects. It was disappointing to have such an enjoyable experience stripped away because of inexperience.

Details: Base cabinets • 16 or more cabinets • Wood stain • Full repainting in darker color • No, I would like the professional to supply the paint

Surface Pro Refinishing LLC's reply

Respectfully, ma’am, I don’t have a teenage son. My young adult son is very skilled at cabinet and tub refinishing and we stand by his work. Unfortunately, it is impossible to reverse 20 years of grease in two days. As we always do with our customers, we updated you every step of the way to let you know how the process was going. Contrary to what you state, we always clean up behind ourselves and ask about our prep to allow the homeowner full access of the workspace. In fact you were cooking a meal in the kitchen at the time we were re-installing doors and drawer faces. As you can see from other reviews, we consistently satisfy our customers with Grade A service. We do apologize that we were unable to work with you on this matter and while we appreciate and intend to learn from your correspondence, we would also appreciate if you didn’t leave reviews that only paint half the picture. Respectfully, Ruben, Owner

Cabinet Painting

Austin S.

1 month ago

My tub looks brand new! Ruben’s son did an amazing job and I couldn’t have been more pleased with the results. All for a fair and reasonable price. I would definitely recommend them for anyone wants their bathroom to look brand new.

FAQs

• What is your typical process for working with a new customer?

  After making contact I try and get a clear idea of what the customer wants or needs. My crew and I try and be as informative and transparent as possible regardless of securing job or not. Our mission is to deliver quality work and a professional experience.

• What education and/or training do you have that relates to your work?

  I have personally, right at 15 years of training and the training never stops, but I am also certified with the PBRA (Professional Bathtub Refinishing Association). I am also apart of several groups/forums that continue my education in this field.

• How did you get started doing this type of work?

  I was a maintenance guy for a property management company for years and I would see that vendors carpet cleaners, resurfaces etc. worked at their own pace and I liked that freedom so to speak. I became a vendor for several years in that industry and later it morphed into residential/commercial.