Southern IT Solutions

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Computer issue

Computer type

Desktop or laptop

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Introduction: I have over 12 years experience in IT industry. I began my IT career in the Army and I have experience in Networking, Windows/Linux,building computers/gaming rigs, installing smart home products, and providing home and small business solutions. I personally will guarantee you are 100% taken care of.

Overview

Hired 34 times

Background checked

1 employee

4 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

8 photos

Mini ITX Rebuild
Computer Repair
Samsung Odyssey 49 inch Monitor Set Up
Network Support Services
HP Photosmart 7660 Printer Error
Printer and Copier Repair

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.3

22 reviews

5

68%

4

14%

3

5%

2

4%

1

9%

Greg H.

Dec 27, 2021

Had been suffering with former IT’s inability to correctly configure new Wi-Fi Bridge hardware. Brent was able to diagnose the errors and properly configure the correct settings to make the bridge perform at top end speed.

Dorothy K.

Dec 28, 2021

I reached out to Brett on His Facebook post because I needed help setting up my home office with a new mesh WiFi system I bought. He replied very quickly and we set up a time for him to come over and set up everything up. Brett was very polite and professional and had my new WiFi system up and running in less than 30 minutes. I will definitely use his services again and will recommend him to anyone.

Jeff S.

Dec 29, 2021

Does a great job with anything technical. Highly recommend. He set up a server network for my business and built a gaming/mining PC

Cruz C.

Mar 8, 2022

·

Hired on Thumbtack

not responding

Details: PC • Desktop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Southern IT Solutions's reply

Hi Cruz, As I wrote in my personal message to you. I did not respond last night at 11 PM as I was asleep because I had to be at a client at 5 AM installing network cabling in a 3000 sq ft warehouse. This is why I had not responded to you earlier today. Please understand that it is never my intention to not respond to anyone in a timely manner. Very respectfully, Brett D

Computer Repair

EE E.

Mar 9, 2022

·

Hired on Thumbtack

Never heard back after 2 followup questions

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc.

Computer Repair

Credentials

Background Check

Brett Downing

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I try to be fair and reasonable with pricing
What is your typical process for working with a new customer?
Gathering details on the problem to provide the best solution that is fast and affordable
What education and/or training do you have that relates to your work?
COMPTIA- A+ Certification Udacity Hybrid Cloud Engineer NanoDegree 12 years experience working with Windows, Linux, and Cisco devices VOIP experience Networking