FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that prices may vary from the given estimate required by Thumbtack's system. Our prices are based on square footage. We offer contact-less estimates, or for more accuracy, we can schedule physical estimates.
- What is your typical process for working with a new customer?
Our typical process is reviewing our customers needs and concerns. Next we come out for and estimate, or provide an over-the-phone estimate. Once that process is complete, we will request your email address and send forth an Information Request Form to gather all necessary information for your services. Once you're turned your Request Form, we arrive on the scheduled day and time to perform your services.
- What education and/or training do you have that relates to your work?
All of our team members are highly proficient with punctuality and have a keen eye for detail. We are also very big on courtesy, respect, and customer satisfaction.