Metro Turf Industries

Douglasville, GA

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About this pro

How does your service stand out?

We are Detail oriented, with quality of service in mind. We like to base our scheduling on a organized route and plan to ensure work is completed properly. Also we accept many forms of payment with discounts for early renewal and paid in full.

What do you enjoy about the work you do?

Being in nature and giving a project life with our skills. Also being able to see different customers and come in to contact with new people daily.

Location

Douglasville, GA 30154

Background check

Complete

Years in business

10

Number of employees

6

Times hired on Thumbtack

25

Reviews

12 Reviews
  • Rita J. Oct 19, 2016
    Outdoor Landscaping and Design
    Verified Review
    Satisfied New Customers
    Kenneth was very professional, prompt and has excellent customer service. He provided us with several quotes to fit our needs. Kenneth and his team went above what was asked. His price was fair and for the finished product I could not ask for anything else. Great job team! We look forward to working with you and your team again.....
  • Kyana N. Sep 5, 2016
    Outdoor Landscaping and Design
    Verified Review
    Kenneth was professional, pleasant and prompt. He provided an estimate that allowed us to save a few dollars by using items we already had. After we confirmed the project we were able to sign the agreement and make our down payment with ease. Kenneth remained in contact with me prior to the project which was appreciated. Landscaping day came and of course Kenneth and his team mate were early and ready to work. The outcome was beautiful. We are extremely pleased with Metro Turf and have already recommended him to others. I plan on hiring Kenneth again for future landscaping projects.
  • Dania P. Jul 26, 2015
    Lawn Mowing and Trimming
    Verified Review
    Extremely Efficient! Excellent customer service! Kenneth did a superb job with cutting and edging my lawn.
  • Robyn C. Mar 10, 2015
    Metro Turf industries did an amazing job on my lawn. They are quick, courteous, and best of all great prices. I would recommend using this company to anyone who wants the job done right the first time.
  • Cynthia G. Dec 11, 2014
    Lawn Mowing and Trimming
    Verified Review
  • Charmaine J. Jun 5, 2014
    Outdoor Landscape Design
    Verified Review
    Metro T. Aug 13, 2014

    not sure who this is or why they left a one star?? need thumbtack to remove

  • Carol F. May 28, 2014
    Outdoor Landscaping and Design
    Verified Review
    He built a 75 foot retaining wall. Then added an area for planting flowers. Much improvement. Just what our garden area needed. Thanks for a great job!
    Metro T. May 28, 2014

    Thanks carol, We really appreciate the continued business and having us maintain your lawn services as well. Kenneth M

  • Ty S. Apr 8, 2014
    Outdoor Landscaping and Design
    Verified Review
    Great Job! Very nice and professional.
    Metro T. May 28, 2014

    Thank you TY, We look forward to working with you on the lighting project soon!

  • Sarah R. Mar 27, 2014
    Lawn Mowing
    Verified Review
    Kenneth called me on a Saturday morning after I requested a quote. He sounded very professional and courteous. He told me he would be by at 3 or 4 in the afternoon to look at my lawn. I stayed home, but he did not show, nor did he call. On Tuesday he showed up about 9:30 in the morning without calling first. When I commented that he was supposed to have been at my house Saturday at 3 or 4, he said, "Oh, I thought that was anytime this week." What?! Really not professional.
    Metro T. May 28, 2014

    Responded with a text that morning regarding change in schedule. wanted to know if we could reschedule for a different time. Apologized for any inconvenience. Customer seemed to have not gotten scheduled time that we set for Tuesday.

  • Joseph C. Mar 4, 2014
    Very professional great work, Kenneth went over and above of what was contracted without increasing the price, I will definitely use Metro Turf in the future I already have another project in mind for them and will calling soon
    Metro T. May 28, 2014

    Again thank you Joe for being one of our best customers! You have given us business for the past 10 years and continue to help us grow...

  • Curtis A. Mar 3, 2014
    Outdoor Landscaping and Design
    Verified Review
    1pm appointment was not kept and Ken reached out almost 90minutes after the scheduled appointment to cancel the appointment for the day. This is not the reliability I expect from a company looking to attract new clients.
    Metro T. May 28, 2014

    Since April of 2014 we have been set up with a new appointment system and lead office manager. We apologize for any missed appointments that were scheduled by previous employees. 100% appointment time has been achieved since our recent change.

  • Brian L. Feb 4, 2014
    I am very satisfied with Metro Turf. The maintenance has been timely and my yard looks great!

Q&A

What education and/or training do you have that relates to your work?
John Deere landscapes university courses completed in 2006. North ga turf greens association member. University of ga chemical applications courses taken in 2005. Lesco member Home depot top pro provider since 2010 Thumbtack top rated Pro Pro referall Porch pro Home advisor specialist Go smith pro
What types of customers have you worked with?
Lawn care plans, Sod installation, landscape cleanup and design, Retaining walls, seasonal planting.
What advice would you give a customer looking to hire a provider in your area of work?
Keep in mind our Detail and give us a chance to meet and discuss your project in person. We display our quality of business a little different than other company's. Also I always suggest to compare pricing, we are matched to all market standards in our field of business.
What questions should customers think through before talking to professionals about their project?
I am God centered and have been blessed to be able to provide for my family. I enjoy the work I do and that's what makes our quality and craftmanship unique. Our employees our well rounded and keep in mind others needs and task to be completed 1st.